The time it takes for payments to appear in your Compound dashboard depends on the type of contribution:
Workplace Contributions: These are typically credited to your Compound account by the end of the month following your payday. For example, if you’re paid on September 30th, the contribution should appear by the end of October.
Regular Payments: If you’ve set up a regular Direct Debit, the payment will be deducted from your bank on the specified day each month. It may take up to 2 working days for the payment to be processed and appear in your account.
One-Off Top-Ups via Direct Debit: These are usually taken from your bank 4 working days after you make the request, with an additional 2 working days to process into your Compound account.
If your payment is delayed beyond these timelines, please contact us for assistance at support@compoundapp.co.uk.
